StackFuels T&C: General Terms and Conditions
1. subject matter and definition
(1) The following Terms and Conditions of StackFuel GmbH (hereinafter referred to as „StackFuel“) apply to the performance of the training and education services offered by StackFuel and the related use of the provided online-based training environment. All services within the scope of corresponding courses are based on these „Terms and Conditions“. Our Terms and Conditions apply exclusively; we do not recognize any terms and conditions of the customer that conflict with or deviate from our Terms and Conditions, unless StackFuel has expressly agreed to their applicability in writing. Our Terms and Conditions shall also apply if we perform the service for the client without reservation in the knowledge of terms and conditions of the client that conflict with or deviate from our terms and conditions.
(2) StackFuel has the right to amend these T&Cs at any time and, in particular, to adapt them to changed legal or economic conditions. The changes will be communicated to you, the client, and will take effect with the subsequent order/booking. If you do not accept the changes, booked/ordered courses can no longer be used. Regardless of this, the T&Cs will be made available on the website or can be accessed via the training environment provided.
(3) The course offering as defined in paragraph 1 includes the course portfolio provided by StackFuel, accessible via the official website, as well as the listing in the issued product brochures and catalogs. This course portfolio is updated on an ongoing basis. We reserve the right to make content and methodological adjustments or modifications to our courses, as long as these do not significantly change the topic and overall character of the order in question. The course offering remains valid if the course content or implementation has been changed or customized in consultation with or according to the customer’s wishes.
2. Contracting parties/Conclusion of contract
(1) The following Terms and Conditions of StackFuel GmbH (hereinafter referred to as „StackFuel„) apply to the implementation of the course and further education services offered by StackFuel and the related use of the provided online-based training environment. All services within the scope of corresponding trainings are based on these „Terms and Conditions“. Our Terms and Conditions apply exclusively; we do not recognize any terms and conditions of the customer that conflict with or deviate from our Terms and Conditions, unless StackFuel has expressly agreed to their applicability in writing. Our terms and conditions shall also apply if we perform the service for the client without reservation in the knowledge of terms and conditions of the client that conflict with or deviate from our terms and conditions.
(2) StackFuel has the right to amend these T&Cs at any time and, in particular, to adapt them to changed legal or economic conditions. The changes will be communicated to you, the client, and will take effect with the subsequent order/booking. If you do not accept the changes, booked/ordered courses can no longer be used. Regardless of this, the T&Cs will be made available on the website or can be accessed via the training environment provided.
(3) The course offering as defined in paragraph 1 includes the course portfolio provided by StackFuel, accessible via the official website, as well as the listing in the issued product brochures and catalogs. This course portfolio is updated on an ongoing basis. We reserve the right to make content and methodological adjustments or modifications to our courses, as long as these do not significantly change the topic and overall character of the order in question. The course offering remains valid if the course content or implementation has been changed or customized in consultation with or according to the customer’s wishes.
3. Conclusion of contract, payment
(1) The subject matter of the contract is the course and education services provided by StackFuel as well as learning and training formats derived therefrom or related thereto as well as special product and discount promotions.
(2) A binding contract is concluded with StackFuel when StackFuel confirms the order in writing. This requires the submission of an offer by the sales department, which has been confirmed by you in writing.
(3) After confirmation of the order, StackFuel will issue an invoice; the prices shown on the invoice are in euros and do not include the applicable value added tax shown.
(4) You shall pay the invoice price, free of expenses, and without any deductions immediately and in each case in advance, but after receipt of the invoice. In individual cases, the invoice price may differ from the usual prices if a separate agreement has been concluded between you and StackFuel in the course of concluding the contract.
(5) The outstanding invoice amount, according to paragraph 3 and 4, is due 14 days before the start of the course.
4. Term of the contract
By purchasing a course, the customer enters into an individual contract with StackFuel. This contract ends automatically at the end of the service provision, whereby this is primarily based on the stated start and end date of the course.
5. Cancellations
StackFuel reserves the right to cancel a course for organizational or technical reasons (e.g., if the minimum number of participants, which depends on the type of course, is not reached or if technologies used are changed, etc.). In the event of a cancellation by us, we will attempt to rebook you on another course if you agree. Otherwise you will receive your paid fees back; any further claims shall be excluded.
6. Right of withdrawal
(1) If you are a consumer, you are entitled to a right of withdrawal in accordance with statutory provisions.
(2) The regulations apply to the right of withdrawal, which are reproduced in detail in the following withdrawal policy: You have the right to withdraw a contract concluded with StackFuel within 14 days without giving any reasons. The withdrawal period is 14 days from the day of the conclusion of the contract.
(3) In order to exercise your right of withdrawal, you must inform us (StackFuel GmbH, Nostitzstraße 20, 10961 Berlin, Tel. 030-544 533 490, email: bestellung@stackfuel.com) of your decision to withdraw from this contract by means of a clear statement (e.g. an email or letter sent by post). If you make use of this option, we will immediately (e.g. by email) send you a confirmation of receipt of such withdrawal.
To uphold the withdrawal period, it is sufficient for you to send the notification of exercising the right of withdrawal before the expiry of the withdrawal period.
(4) Consequences of withdrawal: If you withdraw this contract, we shall reimburse you for all payments we have received from you without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We would like to point out that the right of withdrawal expires if we have started the execution of the contract after you as a consumer
- have expressly agreed that we begin with the execution of the contract before the expiry of the withdrawal period, and
- have confirmed your knowledge of the fact that you lose your right of withdrawal through your consent with the start of the execution of the contract.
(5) Upon termination of the contractual relationship, StackFuel is entitled to immediately block access to the training environment and the respective course or to delete the account. All claims on the part of StackFuel regarding outstanding payments remain intact.
7. Performance, access to the course offering, technical requirements
(1) Upon receipt of the registration confirmation and upon payment of the fee, customers will receive access authorization for the duration of the agreed usage period to view the content of the digital media on a digital device such as a PC or laptop and to use it within the usage period.
(2) The course offering is generally available 24 hours a day (hereinafter “Operating Hours”). Excluded from the Operating Hours are the times during which data backup work is performed and system maintenance or program maintenance work or work on the system or database is carried out. StackFuel is entitled, to the extent necessary in the interest of the Users, to perform such work during the Operating Hours. This may result in disruptions to data retrieval, which StackFuel shall keep to a minimum.
(3) Statements and explanations regarding the courses in advertising materials as well as on StackFuel’s website and in the documentation shall be understood exclusively as a description of the nature and not as a warranty or assurance of a feature.
(4) The customer is solely responsible for the technical requirements and the costs incurred for this purpose for access to the products. This applies in particular to the hardware and operating system software used, the connection to the internet including ensuring the connection speed, the current browser software and the acceptance of cookies transmitted by StackFuel’s server. StackFuel will inform the customer on request about the browser to be used in each case. In the event of further development of the software platform and other technical components of the system by StackFuel, it shall be the responsibility of the customer, after being informed by StackFuel, to independently take the necessary adaptation measures for the software and hardware used by the customer.
8. Warranty
(1) The customer shall immediately notify StackFuel in writing of any defects, malfunctions or damage occurring, at least by e-mail (support@stackfuel.com).
(2) StackFuel warrants that the products offered do not interfere with third party property rights or copyrights or do not cause damage to third parties.
9. Copyright
(1) The content and works on these pages created or used by the site operators are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such.
(2) The customer does not receive any ownership or exploitation rights to the content or programs provided. Trademarks, company logos, other marks or protective notices, copyright notices, serial numbers as well as other features serving to identify StackFuel or the party granting the right of use or individual elements thereof may not be removed or changed.
(3) If a customer becomes aware of a copyright infringement, we request that the customer notify us accordingly. If we become aware of any infringement, we will remove such content immediately.
(4) In the event that StackFuel becomes aware of a copyright infringement, we will investigate and pursue legal action.
(5) StackFuel warrants that the products offered do not infringe upon the intellectual property rights or copyrights of third parties or cause damage to third parties.
10. Data protection
Upon conclusion of the contract, the customer agrees to the privacy policy, which can be accessed on the website at any time (https://stackfuel.com/en/privacy-policy/).
11. Customer service/support
The customer can contact the above (under point 2) contact details for questions, comments, complaints and to make other statements regarding their orders by letter, telephone or email.
12. Severability clause
If any provision of these T&Cs is or becomes invalid, this shall not affect the validity of the rest of the T&Cs. StackFuel will replace the invalid provision with a valid provision that comes as close as possible to the intended economic purpose of the invalid provision.
The German–language version of the T&Cs is legally binding.
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